Jiaxing Aircon Review

From daily comfort to better air quality, having a reliable air conditioning unit is critical in the unrelenting tropical heat and high humidity levels of Singapore. That’s where air conditioning service providers like Jiaxing Aircon come in. With a focus on quality service, professional expertise, and customer satisfaction, Jiaxing Aircon has made a name for itself in the competitive aircon service industry in Singapore. This review will explore the services they offer, their customer reputation, pricing, and overall value, so you can decide if they are the right fit for your air conditioning needs.

Overview of Jiaxing Aircon

Jiaxing Aircon is a well-established air conditioning service provider in Singapore. The company caters to both residential and commercial clients and is known for its professionalism and competitive pricing. Jiaxing Aircon sells air conditioners and offers services such as air conditioning installation, regular maintenance, chemical overhauls, aircon repairs, and more. What sets Jiaxing Aircon apart is their customer-centric approach, backed by experienced and certified technicians who can handle various types of air conditioning systems. Based on the majority of their customer testimonials, they seem like a well-liked AC service provider. Plus, they’ve recently partnered with Gree, the air conditioner brand.

Services Offered by Jiaxing Aircon

Jiaxing Aircon provides a wide range of services, all designed to ensure that your air conditioning unit runs smoothly, efficiently, and for a long time. Here’s a breakdown of the services they offer:

Aircon Installation

Jiaxing offers installation services for both residential and commercial properties. The company installs various types of air conditioners, such as split units, cassette units, and multi-split systems.

Aircon Servicing

Regular servicing is key to maintaining air conditioning systems in good condition. Jiaxing provides basic servicing and comprehensive maintenance packages. These services include cleaning the filters, coils, fans, and drainage systems, which helps maintain energy efficiency and reduces the risk of breakdowns.

Aircon Chemical Wash

For air conditioners that have accumulated heavy dirt or mold, Jiaxing offers chemical washes. This involves deep cleaning the internal components with specialized chemicals to remove buildup and restore the AC unit’s cooling efficiency.

Aircon Repairs

Jiaxing Aircon also offers repair services for faulty air conditioners, including issues with compressors, refrigerant leaks, thermostats, and electrical components. The company is praised for its ability to quickly identify and resolve various aircon issues.

Gas Top-Up

If your air conditioner is cooling less effectively, it may be due to a low refrigerant level. Jiaxing Aircon provides gas top-up services to refill the refrigerant.

Pricing and Affordability

One of the key reasons customers choose Jiaxing Aircon is their competitive pricing. The company offers affordable rates compared to many of its competitors, making it an attractive option for budget-conscious consumers. For example, basic aircon servicing typically costs around $54 per unit, while chemical washes may start from $87 to $197, depending on the type of air conditioner and cleaning difficulty. Gas top-ups and repairs are priced according to specific service needs.

Efficient Service and Quick Response

Customers frequently mention that Jiaxing Aircon offers timely and efficient services. Clients, who have required urgent repairs or servicing, have appreciated the quick response time. Many users have noted that the company’s technicians arrive on time and complete their tasks promptly and decisively.

Negative Customer Feedback

Despite the positive reviews, there are also several negative comments that have been posted online. These criticisms mainly relate to the following areas:

Inconsistent quality of service. One of the most frequent complaints from customers about Jiaxing Aircon is inconsistent service quality. While some users report great experiences, others have mentioned that the service they received was below expectations. For instance, some customers have noted that their air conditioners were not cleaned thoroughly during routine servicing, leading to continued issues with performance.
Unreliable appointment scheduling. A common issue raised by dissatisfied customers is the unreliable appointment scheduling. Several reviews mention that Jiaxing Aircon technicians were either late or did not show up at all for scheduled appointments. Customers expressed frustration over not being notified in advance if there were delays or scheduling changes.

Limited warranty or follow-up service. Another issue raised by a few customers is the lack of follow-up services or warranties on repairs. Some users, who had repairs done, were dissatisfied when the same issues recurred shortly after the service.

Is Jiaxing Aircon a Good Choice?

Jiaxing Aircon, all in all, is a well-rounded, reliable air conditioning service provider that offers high-quality, affordable, and customer-centric solutions in Singapore. Their comprehensive service offerings, skilled technicians, and transparent pricing make them a decent choice for both residential and commercial air conditioning needs. While some of their AC services may be more expensive, the overall quality of Jiaxing Aircon’s performance make it a trusted name in the industry.